Why getting people in the same room isn’t enough – Organizational proximity and learning in public transport innovation
This chapter focuses on the governance and management of innovation processes. The authors note that innovation processes are often collaborative endeavours with a multitude of actors, expertise, ideas, and wills involved, and they discuss different types of proximities that are understood to support learning and innovation. There is a common tendency to emphasise physical proximity in processes of innovation, but other types of proximities such as cognitive, institutional, or social proximity (or distances) are also important. A key conclusion from the chapter is the need for public actors to focus more on the why of innovation.